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| Backing Up is Not Enough |
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The information you create - and how you manage, control, and back up that information - is mission-critical to your business. If you're backing up your data on site in any conventional media, you’re flirting with disaster.
Now there's TDP - Total Data Protection - from HBR Solutions. TDP is the safest and most reliable way to protect your data all day, every day. No additional equipment to purchase. No cumbersome or unreliable media. We back up all your data, on every server throughout your network, virtually every minute of every day. And then we back up that backup. |
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HBR Solutions: Managed Services – Business Continuity Solutions
HBR Solutions: Managed Services – Business Continuity Solutions enable you to place your resource-intensive IT operations under the management of experienced specialists so that you can optimize existing resources. HBR Solution's Managed Services provide continuous expertise and value though on-call assistance and remote support. Enterprises benefit from increased operational efficiency, lower costs, and reduced exposure to IT risk. Managed Security Services Leverage real-time threat monitoring, analysis, and remediation guidance to minimize the impact of security incidents on business operations and reduce overall IT risk.
HBR Solutions offers a variety of managed services which are customized to fit your specific needs. These services are organized into the following categories: |
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Corporate Helpdesk: includes Remote Support, Remote Control, Asset Discovery and Management, Remote Data Backup and Restore, Patch Management, and Virus & Spyware Removal.
Server Deployment: includes Deployment Planning, Rollouts, Installation and Configuration.
Break Fix Support: includes Incident based support for Desktops, Servers, Applications and Network devices.
Server Security: includes Firewalls, VPN Spyware, Spam and Virus Protection.
Proactive Management: includes Continuous 24X7 Monitoring, Asset
Management, Security Assurance, Preventive Maintenance, and Monthly Reports.
Server Support: includes support for Microsoft Windows Server, Small Business Server, Microsoft Exchange, Active Directory, IIS, DNS, DHCP, and FTP.
SMB Consulting: includes Purchase Assistance, New Product Evaluation, Office Automation Solutions, Mail Migration |
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| Managed Services Benefits |
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The following matrix displays the different services and benefits offered by HBR Solutions's managed services:
| Services |
Managed
Services |
| Unlimited 24X7 Phone and Remote Support for Server |
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| Unlimited 24X7 Phone and Remote Support for Desktop |
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| Monitoring and Alerting |
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| Patch Management for Desktops |
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| Patch Management for Servers |
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| Performance Tuning for Desktops |
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| Performance Tuning for Servers |
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| Preventive Maintenance |
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| Security Management and Vulnerability Assessment |
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| Scripting based Management |
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| Security Auditing |
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| Event Log Monitoring |
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| Configuration Changes |
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| Dedicated Account Manager |
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| Environment Documentation |
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| Asset Tracking |
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| Scheduled Reports |
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| User ID Management |
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| Procurement Consultation |
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| New Product Evaluation |
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| Notification for Critical Alerts |
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| Fix Critical Alerts |
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| Don't risk your data. Don't risk your business |
| HBR Solutions Total Data Protection Plan™ includes: |
- Local back up - automatic, reliable back up of all data and applications to a local NAS
- Fast Recovery Business Continuity Capability - the ability to recover the smallest files or entire servers within an hour
- Disaster Recovery Capability - offsite replication of data to two secure data centers
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It's the fastest, safest, and most reliable option on the market.
Are you still using unreliable tape backup systems?
Is one of your employees taking tapes home every once in a while to "protect" your business in case of a disaster?
Are you sure that all of your critical data is being backed up by your current backup process?
Are you paying for upgrades, new tapes, software agents, and ongoing maintenance of your current back up system?
Remove the risks of traditional backup systems from your business with the HBR Solutions Data Protection Plan, and these and other issues will no longer be a factor for your business. |
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| Service Matrix |
HBR Solutions is next generation provider of remote technology services. Instant Microsoft Certified support for expert diagnostics, repair, set-up and installation for
Microsoft Windows Server
Microsoft Exchange Server
Microsoft Small Business Server
With a customer satisfaction rate of 93% and resolution rate of 87%, HBR Solutions provides the most effective support to leverage your technology investments.
Call us at 1 732-705-5042 and reach a technical specialist in less than 1 minute.
HBR Solutions offers all the services to help your business for a consistent monthly fee. The included services are customized to fit your specific business needs.
The following services matrix lists the services provided by HBR Solutions as per the service plan. |
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| Services |
Managed
Services |
Monitoring
Services |
Server Support
(Annual) |
| Unlimited 24X7 Phone and Remote Support for Server |
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| Unlimited 24X7 Phone and Remote Support for Desktop |
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| Monitoring and Alerting |
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| Patch Management for Desktops |
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| Patch Management for Servers |
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| Performance Tuning for Desktops |
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| Performance Tuning for Servers |
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| Preventive Maintenance |
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| Security Management and Vulnerability Assessment |
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| Free - McAfee Total Protection for Server |
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| Free - McAfee Total Protection for Desktop |
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| Scripting based Management |
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| Security Auditing |
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| Event Log Monitoring |
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| Configuration Changes |
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| Dedicated Account Manager |
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| Environment Documentation |
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| Asset Tracking |
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| Scheduled Reports |
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| User ID Management |
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| Procurement Consultation |
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| New Product Evaluation |
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| Notification for Critical Alerts |
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| Fix Critical Alerts |
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